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Soup Pot 24cm
Help center.
Welcome to our Help Center! We’re here to support you on your journey. Search, ask, and explore with confidence as we guide you towards finding what you need. Together, we’ll unlock endless possibilities!
If you have not received your package within 7 working days, please check your parcel tracking. This will be sent with your dispatch confirmation email. If you still cannot locate your package using this information, you can contact our customer service team.
If you think you have received the wrong item in your order, please contact our customer service team.
When sending a return, the parcel is your responsibility until it reaches us. You are also responsible for the postage of the return parcel. We strongly recommend you send it recorded post.
Goods returned within 7 days that are unused and in their original packaging can be exchanged. Please contact us and provide detail on the returns form which items you would like to exchange.
When placing your order online you will be charged when this order has been received by us. You will receive a confirmation email from ourselves.
No, you can checkout as a guest. However, we would advise creating an account as this then allows you to track the progress of your order and you can save your details for any future orders.
Yes, you can enter a different delivery address when paying via credit or debit card. However, please ensure the billing address entered matches that of the card you have used.
You will receive the order confirmation email – to acknowledge we have successfully received your order.
You can create an account by clicking register on top of website. Once you have completed this online form you can log into your online account.